Terms of Service
The Aesthetic Standard
Last Updated: November 11, 2026
Introduction
Welcome to The Aesthetic Standard.
By visiting our website or using its online features, you agree to these Terms of Service.
The Aesthetic Standard is a shared beauty and wellness location in Fremont, California, providing professional space for independently owned and operated beauty businesses.
These terms explain the relationship between The Aesthetic Standard, its independent businesses, and customers visiting our website or location.
1. Independent Business Operations
The Aesthetic Standard houses independently owned and operated beauty and wellness businesses.
Each independent business operates under its own management and is responsible for its individual services, customers, business practices, and legal obligations.
Independent professionals are not necessarily employees, agents, or representatives of The Aesthetic Standard.
Each business is independently responsible for:
Professional services and client care
Appointment scheduling and availability
Pricing, deposits, and payment collection
Cancellations, refunds, and rescheduling
Client information and recordkeeping
Booking and payment platforms
Customer communications
Professional licensing and certifications
Required business permits and insurance
Compliance with applicable health, safety, and sanitation regulations
Professional conduct and customer interactions
The Aesthetic Standard does not centrally manage these responsibilities on behalf of independent suite renters.
2. Professional Licensing and Regulatory Compliance
Each independent beauty professional is responsible for obtaining, maintaining, and renewing all licenses, permits, certifications, and registrations legally required for the services they provide.
Each business is also responsible for complying with applicable local, state, and federal laws, including relevant health, sanitation, safety, and professional regulations.
The Aesthetic Standard does not assume responsibility for an independent professional's failure to maintain required credentials or comply with applicable regulations, except where responsibility is imposed on The Aesthetic Standard by law.
3. Professional Conduct
Every independent business is responsible for maintaining appropriate professional conduct when interacting with customers, visitors, and other professionals.
Individual businesses are accountable for their own customer service, professional decisions, treatment practices, communication, and conduct.
Customers experiencing concerns regarding a specific service or professional interaction should first contact the business involved.
Concerns involving shared premises, general facility safety, or conduct affecting the overall location may also be reported to The Aesthetic Standard.
Nothing in these terms limits any legal responsibility The Aesthetic Standard may have concerning the premises or its own conduct.
4. Appointments and Booking
Each independent business manages appointments through its own preferred booking system.
The Aesthetic Standard does not provide a centralized booking system for all businesses operating within the location.
Our website may include links directing customers to individual booking platforms.
Customers are responsible for reviewing the policies of their selected professional before confirming appointments.
Appointment availability, deposits, cancellation requirements, and scheduling procedures vary by business.
5. Payments, Refunds, and Cancellations
Each independent business handles its own financial transactions using its preferred payment processing methods.
The Aesthetic Standard does not centrally collect payments on behalf of independent suite renters.
Individual businesses establish their own:
Service prices
Accepted payment methods
Deposit requirements
Cancellation and no-show policies
Refund and rescheduling policies
Questions concerning charges, refunds, payment disputes, or appointment deposits should be directed to the business that provided or was scheduled to provide the service.
Nothing in these terms removes or limits customer rights under applicable consumer protection laws.
6. Businesses Operated by the Owner
CustEm Aesthetics and Layers & Length by eM are separately branded businesses operated by the owner of The Aesthetic Standard.
Both businesses maintain separate Vagaro booking accounts and manage their appointments and customer transactions through their respective accounts.
Customers booking services with either business should review the applicable service descriptions, pricing, booking terms, and cancellation policies.
7. Client Information and Privacy
Each independent professional is responsible for appropriately collecting, maintaining, and protecting personal information provided by their customers.
Professionals may use separate booking platforms, payment processors, business phone numbers, personal mobile devices, and other communication tools.
Each professional is responsible for complying with applicable privacy and data protection requirements when handling customer information.
The Aesthetic Standard does not centrally manage client records or communications belonging to independent suite renters.
For additional information concerning information collected directly through our website, please refer to our Privacy Policy.
8. Communications
Customers may communicate directly with individual professionals using the contact information provided by each business.
Some professionals may use personal mobile phone numbers for business communications.
The Aesthetic Standard does not centrally supervise or monitor communications conducted independently between customers and suite renters.
By contacting The Aesthetic Standard directly, you authorize us to respond to your inquiry using the contact information you provide.
Promotional communications are subject to applicable consent requirements.
9. Website Information and Accuracy
We strive to provide accurate and current information about our location and the businesses operating within it.
However, services, prices, business availability, and contact information may change.
The Aesthetic Standard does not guarantee the continued availability of any particular independent professional or service.
10. Third-Party Websites and Platforms
Our website may contain links to independent booking platforms, payment services, and social media accounts.
These third-party services operate under their own terms, conditions, and privacy policies.
The Aesthetic Standard does not control the operation, security, or availability of external platforms.
11. Website Usage
Visitors agree not to:
Use our website for fraudulent or unlawful purposes
Attempt unauthorized access to website systems
Interfere with website functionality
Misrepresent their identity when submitting inquiries
Reproduce protected website content for unauthorized commercial use
12. Intellectual Property
The Aesthetic Standard's original branding, website content, graphics, photographs, and marketing materials are protected by applicable intellectual property laws.
Individual businesses retain rights to their respective names, logos, branding, and original content.
Unauthorized commercial use is prohibited except as permitted by law or with the appropriate owner's permission.
13. Responsibility and Limitations
Each independently operated business is responsible for its own professional services, customer agreements, and business operations.
To the extent permitted by applicable law, The Aesthetic Standard is not responsible for technical problems involving third-party booking platforms or for contractual obligations independently undertaken by suite renters.
Nothing in these terms excludes, waives, or limits responsibilities, consumer protections, or legal remedies that cannot lawfully be excluded or limited.
14. Changes to These Terms
We may periodically update these Terms of Service.
Updated terms will be posted on our website with the applicable revision date.
15. Contact Information
The Aesthetic Standard
Fremont, California